Welcome to HeadsetsReviews.com!

We are a team of passionate audio enthusiasts who are dedicated to providing honest, informative, and in-depth reviews of the latest and greatest headsets on the market.

Why Is My Wired Headset Not Working On Ps5

Are you having trouble figuring out why your wired headset isn’t working on the PS5? If so, don’t worry – you’re not alone! Many gamers have been struggling with this issue.

It’s a common problem that can be easily fixed by following some simple steps. In this article, I’ll explain why your wired headset might not be working on the PS5 and how to fix it quickly and easily.

So let’s get started!

Checking Your Audio Settings

I’m so frustrated that my wired headset is not working on the PS5. I’ve checked all of the audio ports, and none of them seem to be compatible with my system.

This issue could be caused by a few different things – outdated sound drivers or an incompatible headset.

To start troubleshooting, it’s important to check your sound drivers first. If they are out-of-date, then you won’t have access to any new features or updates offered by Sony for the PS5 console. You can find instructions online on how to update these drivers, but make sure you do this carefully as installing incorrect software can damage your computer system.

Once you’ve updated your sound drivers, try plugging in your headset again and see if it works properly now. If it still doesn’t work, then chances are that either the port isn’t compatible with your device or there is something wrong with the wiring itself.

Check for signs of wear and tear on both ends of the cable and make sure everything looks okay before trying anything else!

Connecting Your Headset Properly

I can relate to the frustration of having a wired headset that won’t work on your PS5. It’s happened to me before, and I know how it feels!

Fortunately, there are some steps you can take to make sure your headset is connected properly and working as intended.

First, check all the cables connected to your headset and console to ensure they’re not loose or disconnected. Make sure all the connectors are firmly plugged in and nothing has come unplugged while moving things around. Also, try switching out any auxiliary cables if something still isn’t working right.

Once everything is physically connected correctly, adjust volume levels so you don’t get too much audio feedback from other players online or loud noises coming through the game itself. Adjusting these settings should help with sound quality so everyone can hear each other clearly.

With this done, you should be ready for gaming action with no more audio issues!

Testing Your Headset On Another Device

I understand why you’re frustrated – when your headset isn’t working with your PS5, it can be really frustrating. I’m here to help!

The first step is to run through some basic troubleshooting steps before trying more complicated options.

First, make sure that the audio jack on the headset and console are firmly plugged in.

If there’s any dust or debris blocking the connection, remove it carefully with a soft cloth.

Then try adjusting the sound settings on both the headset and console itself.

This should ensure that they are properly synced up and ready for use.

If all of these steps don’t improve sound quality or solve the issue, then try connecting the wired headset to another device to see if it works there instead.

This will give you an idea of whether or not the problem lies with either your headset or your PS5.

Hopefully this helps get things back up and running smoothly so you can enjoy gaming again soon!

Updating The Firmware

I understand that it can be difficult when your wired headset isn’t working to its full potential on the PS5. Fortunately, there are a few steps you can take to try and solve this problem.

First of all, try exploring the compatibility of your headset with the PS5’s operating system by looking through any documentation or online resources related to the headset itself.

If you find that your headset is compatible but it still isn’t working properly, then move onto step two.

The next step is to install any necessary drivers for your headset if they exist. Any required downloads should be readily available from either the manufacturer’s website or another reliable source like Steam or Microsoft Store.

Once installed, check if these new drivers have solved the issue with your headset not working on the PS5.

If after trying both methods above you’re still unable to get your wired headset functioning properly on the PS5, consider getting in touch with tech support for further assistance.

Troubleshooting With Sony Support

I was disappointed to find that my wired headset wasn’t working with my PS5. I had been so excited to have the new console and all of its features, but this seemed like a major setback.

I decided it was time to seek help from Sony Support.

First, I checked out their website for any warranty information related to headsets that might be compatible with the PS5. Unfortunately, there didn’t seem to be much information about what kind of headset should work on the system or how long the warranty lasts if something goes wrong.

Next, I contacted customer service by phone. They were very helpful and asked me some questions about the type of headset I was using and whether it was still under warranty. Once they knew more details, they informed me that my headset should work just fine with the new console and gave me some troubleshooting steps to try before returning it for an exchange or refund if needed.

Frequently Asked Questions

What Type Of Headset Is Compatible With The Ps5?

When it comes to finding the right headset for your PlayStation 5, there are a few key things you need to consider.

To ensure compatibility with PS5, look for headsets that feature 3.5mm or USB-C connectivity options and make sure they have the correct features; this includes Dolby Digital 7.1 surround sound support as well as compatible wireless technology such as Bluetooth.

With these considerations in mind, you should be able to find a headset that works perfectly with your new console!

Will My Existing Headset Work With The Ps5?

If you’re wondering if your existing headset will work with the PS5, it depends.

The audio quality and compatibility of headsets vary depending on their type and connection type.

Most wired 3.5mm headsets should be compatible with the console as long as they have a USB adapter or are connected through an optical cable.

However, some wireless headsets may not be supported, so it’s best to check before buying one specifically for the PS5.

Is There A Way To Adjust The Sound Settings On The Ps5?

If you’re looking to adjust the sound settings on your PS5, it’s possible!

The audio quality of games and movies can be tweaked using the built-in equalizer.

You’ll find all the necessary settings under ‘Sound’ in the System Settings menu.

Do keep in mind that headsets compatibility is something of a hit or miss – not every headset will work with your console, so it may be best to look into more compatible models if you’re having difficulty getting yours to work.

Are There Any Troubleshooting Steps I Can Take Before Contacting Sony Support?

If you’re experiencing connection issues or sound quality problems with your wired headset on the PS5, there are a few troubleshooting steps that can help.

First, check to make sure your headset is securely connected to the console’s USB port and audio jack.

Next, try adjusting the sound settings within the console menu; you might be able to find a setting that works better for your setup.

Finally, if none of these solutions work, it may be time to contact Sony Support so they can help diagnose any other underlying issues.

How Do I Update The Firmware On My Headset?

Updating the firmware on your headset is an easy way to ensure you’re getting the best sound quality and a reliable wireless connection.

To update, simply connect your device to a computer using the included USB cable.

Once connected, open your browser and navigate to the manufacturer’s website.

From there, follow their instructions for downloading and installing any applicable updates to your hardware.

With only a few simple steps, you’ll be able to enjoy improved sound performance with your headset!


It’s understandable to be frustrated when your wired headset doesn’t work with the PS5.

Before giving up, remember that not all headsets are compatible with the PS5. Check the specifications and make sure it is compatible before assuming something isn’t working properly.

I also suggest adjusting sound settings on the console and updating any firmware for your headset as needed.

If these steps don’t fix your issue, then you may need to contact Sony Support for further assistance.

With a few simple troubleshooting steps, hopefully you can get your existing headset up and running with your new PlayStation 5!

Related Posts